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Apple TV - Live Channel Pop Up

Last updated Sep 2025

This issue is only affecting app and version: Apple TV 10.4

 

When clicking on live channels (YES or MSG), an Apple TV pop up is displayed requesting you to share viewing data with Apple. The pop up cannot be interacted with at this time, so you cannot cancel or accept. The process to complete the workaround follows:

 

  1. Remove apple ID in Settings --> Users and Accounts
  2. Select Default user --> Remove user from Apple TV (at the bottom of the screen) 

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